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Friday, August 21, 2026

Mitsubishi beefs up aftersales look after Australian consumers

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Mitsubishi has added one other feather within the cap of its Diamond Benefit program, with the addition of as much as 10 years of roadside help for consumers.

The last decade-long roadside help promise is now supplied alongside 10 years of new-car guarantee and 10 years of capped-price servicing, which the Japanese automaker packages collectively below the Diamond Benefit umbrella.

Nevertheless, all three parts of the up to date program are conditional on the proprietor servicing their car on time at a Mitsubishi dealership, based mostly on the service schedule for his or her mannequin.

All new Mitsubishi autos on sale have service intervals of 12 months or 15,000km – whichever comes first.

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Consumers are initially given 12 months of complimentary roadside help after their new-car buy, with that extending for an extra 12 months after every service at a Mitsubishi dealership – for as much as 10 years.

Equally, Mitsubishi’s commonplace new-car guarantee is 5 years or 100,000km, however is prolonged for as much as 10 years or 200,000km if the car is serviced on time and inside its dealership community.

Mitsubishi Australia’s newest announcement comes 21 years to the day after the Japanese auto model launched its ‘5-10’ guarantee, which initially supplied a new-car guarantee of 5 years and a powertrain guarantee of 10 years.

Whereas Mitsubishi has been a pioneer of lengthy new-car warranties on this market, it sits behind two different manufacturers by way of guarantee size.